Introduce Yourself

Hi, My name is Bria and I’ve worked in the Onboarding Space for ~5 years! I’ve been an Onboarding Specialist, an Onboarding Director, and now am a Customer Engagement Manager. I love getting others connected and excited about working with new tools or adopting new processes to make life better!  

Excited to be here.

Hi!My name is Ryann Gill, and I’m over on the marketing team at GUIDEcx. I’ve been on the team for two years and love it! It’s so great to work with positive people that are excited to build the customer onboarding category every day. 😊 The reason I’m excited to be part of this community is because anyone involved in onboarding is the unsung hero of a company. It’s such a fun/challenging/difficult position, and I’m excited to see the industry leaders come together and share best practices and advice with each other!In my free time, I absolutely love to cook and try new foods! One of the highlights of my day is going to the grocery store and find something new to try. I also ski and try to get out and do watersports in the summer, a few years ago we had 65 lake days and maybe one year I get beat that record.  Excited to be part of this community. 😊  

Hi everyone! I’m Erin from Marquette, Michigan (on the beautiful, yet frozen, shores of Lake Superior in the Upper Peninsula.) I am a seasoned CX professional with over 15 years of experience in the BPO and telecommunications industries. Being a customer-centric person, I live for the WOW factor I can bring my clients, and striving to exceed their expectations is one of my biggest driving forces. I’m a lifelong learner and am currently wrapping up my MBA. I love to collaborate and learn from my peers and am really looking forward to working with you all on this exciting venture.

Hey Ya’ll!!My name is Sara Fowers 👋🏻A few things about me: I love Basketball 🏀, Music 🎼, Television & Movies 📽, and Theatre 🎭 I married my high school sweetheart nearly 10 years ago and am a mom to a beautiful and sweet natured 3 year old boy and 2 overly affectionate cats 💛💛💛 I have a Bachelors Degree in Human Resource Management 📚  I am a Support Experience Guide at GUIDEcx, and I have worked in support or support related positions for 10+ years💪🏻 

I have over 15 years experience in the technology industry within sales, sales training, management, customer education and success.  At SlapFive I am the VP of Customer Experience and lead the Customer Success function, along with Education, VOC, and Advocacy.  In my role I am always striving to deliver an amazing customer experience by constantly improving, educating, and building customer focused programs and processes.  You could say I am a bit customer obsessed, I am also a lover of travel, food, my family and LOVE a good reality tv show series, Bravo anyone!?

Greetings and salutations!  I'm Leo from Hartsville, SC (for now).  I've been leading implementation and PS teams for about the past ten years and have loved getting clients their first taste of the product.  I'm a 20 year Air Force veteran and have served in some pretty cool places like Germany, Saudi Arabia, Iraq, and the White House.  I love figuring out better ways to deliver the implementation experience to our customers and help my team grow and work towards their "next".  Looking forward to collaborating with the Onboarding Network. 

Hello all! I am Ashley from Little Egg Harbor, NJ (moving to Marion, IL in less than a month!) I have worked within implementation for 7 years, leading for 3 of them, specifically for payroll, HRIS, Time and Attendance, as well as talent acquisition. My goal is always to help my team create the best experiences for our new clients, working together to implement changes making our turn arounds smooth and fast. Looking forward to collaborating with you all!