April 2024 Newsletter

  • 10 April 2024
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April 2024 Newsletter
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APRIL 2024

🌦️ Happy April! 🌧️

We can't believe how fast this year is flying by!

Scroll down to see what's new at GUIDEcx:



Add the right people + see what they'll see... easier than ever.

This is a double-whammy. Not only can you customize customer roles, but you can also see what their experience will be like. Available in Labs to everyone April 24th


Custom Fields Early-Access Beta is Live

Our amazing engineers and product team have been hard at work with revamping how custom fields work. Now they support data validation and you can use them in reporting, integrations, and more! Available now to everyone - just reach out to your CSM.


By default, when a customer replies to a GUIDEcx email with an attachment, GUIDEcx will store that file in their onboarding project. Now you can control whether that's allowed or not with the Import Email Attachments toggle in Company Settings. Available now to everyone.

Edit + Merge Customer Records in Program Management

All Admins, Managers, and Guides can now access the customer table in Program Management to:

  • View aggregated data like average CSAT score across projects
  • Edit Customer records and
  • Merge/Delete customer records.

To access, click the "Program Management" icon in the navigation rail. Available now to everyone.


See what's happening in the GUIDEcx Community

Check out what we have happening by going to the GUIDEcx Community Events page. Free to everyone!


If you have any questions about these new features, please don't hesitate to reach out to your CSM at GUIDEcx!See you on the flip side,

💙 Your friends at GUIDEcx

PS We'd really love it if you could tell us what you think about GUIDEcx! 

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