Join Deepak Paripati, Head of Customer Success at Nektar.ai, to learn how to take your onboarding and customer success teams from basic playbook automation to the next level of data-driven automation.
Key Discussion Points: ❓How can you assess your current state to find areas for data-driven process automation improvement 🛠️ What tools and tech are available to facilitate a higher level of CSM automation 📈 What is the impact of investing in more process automation
