Hey everyone! Elan here 😁
I could come up with questions all day every day to post in this channel, but I’d love to hear what challenges/questions you’re running into! If you post your question below, I can feature it in our weekly QOTW series.
Another cool thing is if it gets featured then we’ll do a livestream on it later in the week (Thoughtful Thursdays). The goal is to get your questions answered! So what are you waiting for? Drop your questions below!
What are examples of good friction that enhance your user onboarding experience?
What your secret ingredient to making sure sales and onboarding have a solid relationship?
What your secret ingredient to making sure customer success and onboarding have a solid relationship?
What are ways you've increased CSAT scores?
What are techniques you use to identify and mitigate potential risks/roadblocks that may arise during the implementation process?
What is one way you like to re-engage with a customer when they've gone dark?
In a perfect world, what does training and onboardings' relationship look like?
What is your secret sauce for dealing with tough clients?
When do you know it’s time to invest in software for powering your onboarding experience? What pitfalls should you avoid when shopping?
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