Meeting recaps are so important! They have so many benefits! Here are just a few:
- It serves as a record of what was discussed on the call, who was on the call, what action items were set, etc.
- It helps keep the customer in the loop with what they need to do next (recaps should always contain next steps and what not!)
- It helps you know what was discussed in a certain meeting! That way when you’re prepping for the next meeting you can save time by reading up on what was covered and what not!