My Window Refreshes Back to Projects View

  • 29 April 2024
  • 1 reply

Userlevel 3
Badge +2

When I have a project opened in a tab, and it has been idle for 3 hours (or so), when I go to modify that project in any way, as soon as I touch any tab, the screen immediately refreshes back to the main all projects view.  This happens repeatedly - if an opened tab has been idle for hours. To give context, when I arrive each morning, I opened up all projects that I need to work on for that day, in a separate tab. This is why some tabs, are idle for hours (because I haven’t gotten to them yet). Nevertheless, I do not expect, Guide CX to refresh the screen back to the all projects view.


Best answer by emaynez 30 April 2024, 22:25

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1 reply

Userlevel 7

Hi @bnpguidecx! Thank you so much for reporting this behavior! Our team is aware of it and is currently working on a solution for it. I’ll update this note once it’s been resolved! 

In the meantime, thank you for your patience!