Solved

Help me understand this report


Userlevel 2
Badge

I understand that the “Add your Team” customer task has been completed 15 times.

It also looks like it has been late 7% of the time… We’ve allotted 3 business days to get it done…

Where I’m scratching my head is- What does the -15 days mean? 

 

icon

Best answer by harrisclarke 30 May 2024, 00:53

View original

3 replies

Userlevel 2
Badge

Same with this: 

@chrishaleua @harrisclarke any insights? I’m not the data guy I used to be haha

Userlevel 4
Badge

Hi @Elan -- the “-15” means this task is completed on average 15 days prior to its due date (which tells me it is likely often completed prior to it being assigned). 

The “Average Completed Duration” is an average of how many days before or after task assignment was the task marked “Done”

Userlevel 2
Badge

Ahhh just as I suspected - I’ll have to dig into that. Thank you so much!

Reply