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Happy Onboarding October! This is the first of five (1 of 5) QOTWs for Spooky Season!

For this question, I’d love to explore what retention strategies and tactics have been most effective in keeping customers from disappearing?

 

Nothing is spookier than a customer who churns. What ways have you used that worked to keep them safe?

 

Drop your thoughts below!!!

Has anyone come across this doc from Greg Daines? Thought it was super interesting and wanted to see what your thoughts were on the following:
 

  • 10. Identify Every Customer's Results
  • 11. Schedule the Kickoff Before Closing
  • 13. Get Customers Integrated
  • 16. Track Time to First Results
  • 18. Measure & Show Customer Results
  • 20. Action Customer Risk Weekly

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