Hi!

One of my customers brought to my attention the confusion of the PM Note of an overview.  I never really thought about it as I craft these each Sunday before they launch on Monday, but I am now seeing that each recipient gets the communication as if I am talking directly to them!  It makes sense, but I don’t think I ever fully put it together until this very moment.

I was thinking it might be nice to have a primary and then secondary notifications – meaning the main person you are working with vs the others.  Since you can only assign a task to one person, what if you could designate 1 person for the overview or create a cc for those less involved?

Also, I am looking forward to hear any best practices around this effort so that I can improve things.

Please let me know.

Thanks!

Jenny Tracy