Hello Everyone,
Very excited to be joining this community!
I am a certified PMP with 8 years of experience in managing complex technical projects and SaaS implementations for customers big and small. I am skilled in building out Scopes of Work, Implementation Plans, Change Management Plans, and more.
During my time as a project manager with a heavy focus on custom solution implementations, I have developed an interest in customer onboarding. It was always something I had to manager during my 6-year tenure at Cityspan Technologies, Inc. but at the time, it was one of the many responsibilities I owned at 25-person company. In my last role as Manager of Implementation at Criteria Corp, I sought to become the SME of customer onboarding, managing the onboarding program for Criteria’s new Enterprise and strategic accounts. I am excited to see how many other professionals like yourself are also contributing to this space and I’d like to continue learning about - as well as contributing to - the body of knowledge that has been generated so far.
If you know of any opportunities out there that might be a good fit, I welcome you to be my shameless plug. 😉 That aside, if anyone is looking to exchange ideas or thoughts about customer onboarding, I’m happy to connect!
