Jiro Ono (If you don’t know who he is, you need to watch the documentary "Jiro Dreams of Sushi”) is a master sushi chef who has dedicated his life to perfecting his craft. His unwavering commitment to excellence has led him to become one of the most respected and sought-after sushi chefs in the world. 

Jiro's story is a powerful reminder to me of the importance of mastering your craft. Regardless of what profession you are in, there is always room for growth and improvement. We (as client onboarding + implementation professionals) should take note of Jiro's example and strive to continually hone our skills and knowledge.

Easier said than done, Elan. You’re right! I think that the key to mastering any craft is to approach it with a sense of passion and purpose. Jiro's passion for sushi is evident in every aspect of his work. He is constantly experimenting with new techniques and ingredients, and he is never satisfied with his current level of success.

Similarly, we can approach our work with a sense of purpose and a willingness to learn. We should always be open to feedback and willing to adapt strategies to meet the needs of our clients along with experimenting new techniques and processes.

Jiro's story is a testament to the power of commitment and dedication. By mastering our craft, we can make onboarding the cool kid job and deliver exceptional onboarding experiences to our customers. After all, it’s not onBORING