What kind of resources would be helpful to empower your customers?

  • 12 December 2023
  • 3 replies

Userlevel 7

I need your help! I want to build resources that you can use to help your internal teams and customers navigate their onboarding projects easier. Can you comment on this thread with things that would help you?

Here’s a sample of what I’m talking about. This is a product tour designed for YOUR customers when they are given the Compass view.

3 replies

Hi @emaynez  The interactive product tour is a great way to build confidence for new users; very cool stuff!

Upstream, it’d also be helpful to have static, short document (PDF?) that we can share with our prospects as they get closer to implementing with us. The ease of onboarding can be an influential component in the decision to choose our services and having a straightforward piece of collateral that touts the value of GUIDEcx could be something that helps.  

Userlevel 7

Hi @Greg Abts! I was just talking to Ken K. about this! I’ll throw it on my to-do list and hopefully what I come up with is a good starting point. I’ll be sure to share the document when it’s done!

That’s fantastic, thanks @emaynez!